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Privacy policy

This privacy policy sets out how DUALIA uses and protects any information that you give DUALIA when you use this website.
DUALIA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, address, e-mail or any other information relevant to customer surveys and/or offers.

What does DUALIA use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you, the customer.
  • To send periodic emails. The email address you provide for your order to be processed may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How does DUALIA protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

Does DUALIA use cookies?

We do not use cookies.

Does DUALIA disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or providing our services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links

Occasionally, at our discretion, our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any such other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our General Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website www.byvox.com.

Your Consent

By using our site, you give DUALIA permission to collect information as well as your consent to our privacy policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes to our Privacy Policy

DUALIA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy was last modified on 10/July/2012.

Questions

If you wish to change any information you have given us, or have any questions on our Privacy Policy, you can contact us at byvox@byvox.com or support@byvox.com.